Refund and Returns Policy

Effective Date: October 2nd, 2024
Business Name: Clear Vision Technologies
Website: https://clearvisionshields.tech
Contact Email: [email protected]
Address: 123 Fork Street, Washington DC

At Clear Vision Technologies, we strive to ensure that our customers are fully satisfied with their purchases of our blue light blocking glasses for gamers. If for any reason you are not happy with your purchase, we offer a fair and straightforward returns and refunds process.

1. Eligibility for Returns

You may request a return for products purchased from https://clearvisionshields.tech within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

  • The item must be unused, unworn, and in the same condition as when you received it.
  • The item must be in its original packaging with all tags, labels, and accessories included.
  • You must have the receipt or proof of purchase.

We reserve the right to deny returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards
  • Items marked as final sale or clearance
  • Damaged or worn items due to misuse

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact us: Email our customer support team at [email protected] with the subject line “Return Request”. Please include your order number, reason for return, and attach any relevant photos if the item is defective or damaged.
  2. Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RA#) and instructions on how to send your product back to us. Returns sent without prior authorization will not be accepted.
  3. Shipping Your Return:
    • You are responsible for the shipping costs of returning the item.
    • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
    • Shipping fees for the original order are non-refundable.

4. Processing Your Refund

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund based on the condition of the returned product. If approved, your refund will be processed within 7–10 business days to the original method of payment.

If your refund is approved, you will receive the full purchase price, minus any applicable shipping fees and restocking fees.

5. Restocking Fees

In certain cases, we may apply a restocking fee of 10% of the product price for items returned due to reasons other than defect or damage. This fee helps cover the cost of restocking and handling returned items.

6. Exchanges

If you wish to exchange a product (e.g., for a different size or color), please follow the return process and place a new order once your return is processed. Exchanges are treated as separate transactions, and shipping costs for the new item will apply.

7. Damaged or Defective Items

If your product arrives damaged or is defective, please notify us immediately. You will need to:

  • Contact us at [email protected] within 7 days of receiving the item.
  • Provide us with your order number, details of the damage or defect, and photos of the issue.

We will either offer you a replacement or full refund, including shipping costs, depending on the nature of the defect or damage.

8. Late or Missing Refunds

If you haven’t received a refund after the specified processing time, please:

  1. Check your bank account or credit card statement.
  2. Contact your bank or credit card company. It may take some time before your refund is officially posted.
  3. If you have done this and still have not received your refund, please contact us at [email protected].

9. International Returns

For orders placed outside the United States:

  • The customer is responsible for return shipping costs and any customs duties or taxes.
  • Refunds will be issued in USD. Clear Vision Technologies is not responsible for exchange rate fluctuations or additional international bank fees.

10. Contact Information

For any questions or concerns about our Refunds and Returns Policy, please contact our customer support team:

By shopping with Clear Vision Technologies, you agree to our Refunds and Returns Policy. We are committed to providing you with quality products and excellent customer service. Should you have any questions, please do not hesitate to contact us.